Compliance · Step 2 of Your Journey
Stay on WhatsApp. Stay Within the Rules. In Every Country.
Meta, carriers and regulators keep changing the rules. Our specialists set you up correctly, our Command Center checks you continuously, and you get told what to fix before it costs you your number.
A Mistake on WhatsApp Can Shut the Channel Down.
- 1
1–3 Day Template Block
A template is paused or blocked after poor feedback.
- 2
5, 7 or 30 Day Block
Repeated issues block sending from the number.
- 3
Indefinite Account Lock
The account is locked until Meta reviews it.
- 4
Account Disabled
The business loses WhatsApp access.
Source: Meta, WhatsApp Business Platform policy and spam enforcement.
The Safe Way Is the Default Way.
Right Template, Right Category
Templates are written and filed in the right category, so they have the best chance of approval and are charged correctly.
Opt-In You Can Prove
Every contact carries a record of when and how they agreed to hear from you.
Reply Windows Shown Up Front
Your team sees when a free-form reply is allowed and when a template is needed.
Quality and Limits Watched
Number quality and messaging limits are tracked, with a warning as soon as quality starts to slip.
Caps and Quiet Hours
Limits on how often contacts are messaged, and no sends at night in their time zone.
AI That Plays by the Rules
AI agents always say they're an AI and hand over to a person when needed.
- Consent Checked
- Opt-Out Recorded
- Added to Opt Out Group
- Marketing Blocked for This Contact
Compliant by Design. Monitored Every Day.
- 1
We Scan
Your platform is checked against the current rules.
- 2
You Get a Report
What passed, what to fix and how to fix it.
- 3
A Person Steps In
Serious issues go to one of our specialists.
- 4
Rules Stay Current
When Meta, carriers or regulators change the rules, the checks change too.
What We Watch For
- Template rejected or paused
- Number quality dropping
- Provider connection revoked or expiring
- Contacts messaged without recorded opt-in
- AI disclosure switched off
- Non-EU AI provider on an EU-only platform
- Personal data in the AI knowledge base
- Security update not applied
The Rules for Every Country You Message.
Ireland uses the EU rules. Canada and Australia currently open the published global rules; country-specific rules are not yet listed.
| Channel | What the Rules Require | What Arino One Does |
|---|---|---|
| Meta & WhatsApp | Approved templates in the right category, recorded opt-in, the 24-hour reply window and quality limits. | Meta Business Partner and member of Meta's Business Messaging Accelerator. We set up your account and check templates, opt-in and quality. |
| Viber | Business sender approval and consent for promotional messages. | We set up your sender and check consent before promotional sends. |
| RCS | A verified business agent and carrier approval for each country. | We prepare your agent details and track approval by country. |
| SMS Carriers | Registered sender IDs, opt-out handling and local rules on content and sending times. | We register your senders, honour STOP replies and apply local sending rules. |
| GDPR | A lawful basis, data minimisation, erasure on request and clear records. | Your own platform and database, EU hosting by default, and erasure that removes a contact cleanly. |
We Check You Wherever You Run.
Built Your Own App? Scan It.
- Connect from Lovable, Cursor or Claude, or upload your code.
- Optionally add a read-only Infobip or Twilio key.
- We run live STOP and erasure tests.
- You get a report with fix prompts, plus ongoing monitoring.
Moving From Another Platform?
- We review your setup before anything moves.
- We fix what would get you blocked.
- You move your number and keep your green tick.
- Contacts arrive with their opt-in source.
Video Guide
GDPR Native by Design
Data & Security
Your Own Platform
Your own database in your own accounts. Conversations never sit in a shared system.
EU Hosting by Default
Hosted in the EU unless you choose North America or Asia.
Answered Calls Not Recorded
Calls your team answers are not recorded.
Tested and Scanned with Aikido
Code and dependencies are scanned for security issues with Aikido.
Hosted on Lovable Cloud
Infrastructure certified to ISO 27001 and SOC 2 Type II.
Everything Your Review Board Asks For.
No platform can make a business compliant on its own: you stay the data controller and are responsible for your consent and content. What we do is make the compliant path the default and catch problems early. This is guidance, not legal advice.
Compliance Questions
Can you guarantee we'll never be blocked?
No one can, because Meta and the carriers make the final call. We make the compliant path the default, check you every day and tell you what to fix before it becomes a block.
We're on another platform. Can you still help?
Yes. We can scan the app you built or review your current setup, and if you move to Arino One we fix what would get you blocked before your number moves.
What happens when the rules change?
Our checks follow the published rules library. When Meta, carriers or regulators change a rule, the checks change with it and your next report shows what it means for you.
Is compliance included?
Yes. Ongoing monitoring, reports and specialist help are included in every plan. See Pricing.
Same Rules, Two Ways In
One published ruleset powers everything: the platforms we run for you and the checks we run on apps you built yourself.
- Read the Rules Library: every rule in plain English, by jurisdiction, with the official guidance.
- Check Your Own App: scan the messaging app you built against the same rules.