Arino One — Multi-channel CDP and Messaging Platform for Europe

Unify every customer conversation across WhatsApp, SMS, email and 12 more channels. Powered by Infobip infrastructure. Purpose-built for enterprise. GDPR-compliant, hosted in the EU, and delivered as a dedicated tenant per customer.

About Arino One

Arino One is a Dublin-based Meta Business Partner and Infobip Startup Program member. We provide a fully managed, GDPR-compliant WhatsApp Business API, CRM and messaging platform for European enterprise, SMB and government customers. Each customer receives a dedicated, brand-customised tenant instance — built once, owned by you.

Core Features

  • Unified inbox across every channel with shared team assignment and canned messages
  • Customer Data Platform (CDP) with one profile per person across every channel and device
  • Bulk campaigns with template management, scheduling and real-time delivery tracking
  • Visual automation builder with triggers, conditions, delays and multi-step workflows
  • Contact management, segmentation, groups and CSV import / export
  • Meta Click-to-WhatsApp Ads and Conversions API integration for paid acquisition
  • WhatsApp template designer with media, buttons, carousels and multi-language support
  • AI-powered segmentation, send-time optimisation and conversation summaries
  • Role-based team management with manager scoping and performance analytics
  • Dedicated phone numbers, brand profile customisation and short-link tracking
  • End-to-end GDPR compliance with consent logs, data retention controls and DPA
  • Bank-transfer invoicing in EUR for European businesses (Stripe optional)

Supported Channels

  • WhatsApp Business API (official Meta and Infobip)
  • SMS (global, including SMSAdvert.ro fallback in Romania)
  • Email (transactional and marketing)
  • Voice and IVR
  • RCS Business Messaging
  • Viber Business Messages
  • Facebook Messenger
  • Instagram Direct
  • Telegram
  • Live Chat widget for websites
  • Push notifications (web and mobile)
  • In-app messaging
  • Google Business Messages
  • Apple Messages for Business
  • Webhooks and custom integrations

How it Works

  1. Connect via Infobip — use your own account, or get provisioned through our partnership agreement.
  2. Unify your customers — the CDP builds a single profile per person across every channel and device.
  3. Engage at scale — campaigns, automations, AI segmentation and send-time optimisation, all from one dashboard.

Headquartered in Dublin, Ireland. Regulated under Irish Data Protection Commission (DPC) oversight. Serving EU and EEA businesses across 24 languages.