One button.
A live conversation.
Ping Me is our own IoT device — a single press opens a real-time voice channel straight into your Conversational Studio agent panel. The physical world becomes a channel in your inbox, no app and no phone line required.
From a button press to your agent — in under 3 seconds.
No SIP trunk, no phone number, no installed software. Ping Me negotiates a peer-to-peer WebRTC voice link to the browser your agent is already working in.
Press the device
The ESP32 device wakes, opens its mic and signs a request with its device key — identified by its receiver code.
Cloudflare relay
Audio and signalling stream through a Cloudflare WebSocket relay at the edge — low latency, no open inbound ports.
WebRTC peering
ICE candidates exchange and a P2P media link forms, using Cloudflare TURN to traverse any NAT or firewall.
Lands in the dashboard
The call rings the agent panel inside Conversational Studio. Your agent answers in the same browser tab.
A Ping Me call is just another conversation.
It doesn't sit in a separate system. The call appears in your unified inbox alongside WhatsApp, SMS and every other channel — with the same routing, CDP attribution and history.
Rings the agent panel
Live calls route straight to available agents in Conversational Studio — answer, transfer or decline in the browser.
One unified inbox
Every Ping Me call is logged as a Voice conversation in the same inbox, tied to the contact in your CDP.
Missed → voicemail
Unanswered calls fall back to the Voicemails inbox for follow-up — nothing is lost.
Metered transparently
Billed on your rate card per call plus per minute — visible in your usage ledger, no surprises.
Managed in Settings
Name each device and assign its receiver code under Settings → Ping Me. OTA firmware updates are SHA-256 verified and owner-gated.
Hardware you can trust on your network.
Signed webhooks
Every device event is HMAC-signed with a per-request signature, timestamp and nonce — replayed or tampered requests are rejected.
Verified OTA updates
Firmware updates are delivered over the air, SHA-256 checksum-verified and owner-gated so only authorised devices update.
No inbound ports
Devices reach out to the edge relay — nothing on your site needs to be exposed to the internet, and audio stays in the EU.
Anywhere a person needs to reach a human, instantly.
Hotels & resorts
Front-desk and on-property call points that reach the right team.
Golf courses
On-course call points for the clubhouse, cart or marshal.
Logistics & gates
Access points at gates, doors and docks — open a live channel to control.
Clinic rooms
Patient call points routed to staff with full context.
Factory floor
One-press help and escalation on the line.
Government
Accessible, no-app contact points for citizens.
Put Ping Me
in the real world.
Tell us the sites, the volumes and who answers. We confirm device count, deployment plan and unit economics before anything is ordered. Devices are shipped, provisioned and supported by Arino One.
Ping Me walkthrough
A working session on placement, routing and support — with indicative pricing.
Book a walkthrough →