WhatsApp Calls
Customers call your WhatsApp number on Meta Direct or Infobip, and it rings in the panel.
Calling & Voicemail
WhatsApp calls, phone calls and web calls ring in your browser and in the mobile app, right next to the conversation they belong to.
Maria Lopez
+34 612 000 000 · Sample
Customers call your WhatsApp number on Meta Direct or Infobip, and it rings in the panel.
Ordinary phone calls to your Infobip and Twilio numbers ring right next to your chats.
Anyone can call from any browser. AI and recording statements are shown before the call starts.
One press on a Ping Me button rings your team in under three seconds.
See which provider carries which calls on the Providers page.
Choose who rings, in what order, and what happens if nobody answers.
Ring Strategy
Settings
| Situation | What Happens |
|---|---|
| App open | Calls ring with full quality, on any provider. |
| Forward My Calls | Phone-number calls forward to your own mobile, billed to your Infobip account and never recorded. |
| WhatsApp call while out | Answer it in the app. WhatsApp calls can't be forwarded to an ordinary mobile. |
| App closed | Ring groups or forwarding make sure someone answers. |
| Nobody answers | Voicemail, an AI voice agent or a callback. |
More about the app on the Mobile App page.
Nobody in the ring group picks up.
The caller hears your recorded or spoken greeting.
They leave a voicemail.
AI writes it out and sums it up.
It lands in the conversation and in your email.
Answered calls are never recorded. Forwarded calls are never recorded. Voicemails are stored so your team can play and transcribe them.
Only while the app is open. Phone browsers can't ring on the lock screen when the app is closed, so set up ring groups or Forward My Calls to make sure someone always answers.
Yes. An AI voice agent can answer when nobody on your team picks up, or take every call first and hand over to a person when needed.
Calls on your provider are billed by that provider. Web and in-panel calls run on your own Cloudflare account and are billed by Cloudflare. Arino One adds nothing on top.
Calling and voicemail come with every plan. Your providers bill calls directly.
Start with the free Remix or a managed plan from $99/month. Providers bill you directly. Compare Plans
Arino One is GDPR-native and deployed in your region (EU, NA or APAC). Choose which categories of cookies you allow. Your choice is stored locally for 12 months; we'll ask again after that or sooner if our policy changes.
Required for the site to function: navigation, security, remembering your consent choice. These cannot be disabled.
Anonymised usage statistics that help us understand which pages are useful and where the platform can be improved.
Used to measure advertising effectiveness on Meta and other platforms and to show you relevant Arino One content.