Our own customer conversations
Arino One on Arino One: our own WhatsApp number, run on our platform
Every conversation with us, on WhatsApp, web chat or a call with Ari, runs on the same Arino Core we build for customers.
- Arino Core
- 10 languages
- Voice · ElevenLabs
- GDPR by design
Five parts, one inbox
- 01
Entry points
Our number +44 7860 089353, the web chat, the call button and every WhatsApp link on arino.one. Each link records the page it came from, so the team sees "Came from: /pricing" before replying.
- 02
AI concierge in 10 languages
Answers questions about channels, pricing and compliance in the customer's own language, citing the same approved library pages our team uses.
- 03
Voice with ElevenLabs
Ari, our voice guide, scopes a project in a few minutes, recognises returning contacts from a personal link and sends a written blueprint afterwards.
- 04
Handover to people
When someone asks for a person, or the concierge isn't sure, the chat moves to the team with the full history attached.
- 05
Consent and GDPR by design
Opt-in before we message, a WhatsApp consent question at the end of every call, EU data handling and a self-service erasure request.
Questions
Does Arino One really use its own platform?
Yes. Every chat with our WhatsApp number +44 7860 089353, every web chat and every call with Ari lands in the same Arino One inbox our team works from.
Which languages does the concierge speak?
The AI concierge answers in 10 languages and replies in the language the customer writes in.
When does a person take over?
Whenever the customer asks for one, or when the concierge is not confident. The full conversation stays attached, so nobody has to repeat themselves.
How is consent handled?
Customers opt in before we message them, Ari asks before sending a call summary to WhatsApp, and anyone can ask for their data to be erased.
See it from the customer's side
Send us a WhatsApp or talk to Ari. You'll get the same experience your customers would.