Playbook · Travel & Mobility
Sample: the O'Briens, whose flight is delayed.
Hi, I'm Ari, from Arino One. This is a sample playbook for airlines and travel agencies.
Sound familiar? When a flight is disrupted, the phones jam. Rebooking is manual. And travel documents get lost in inboxes.
Meet the O'Briens. Their flight is delayed, and they call. Your AI receptionist explains what's happening, and sends their options to WhatsApp.
A dynamic flow shows the alternative departures with seats available. They pick one. A standard flow confirms each passenger, and any special assistance they need.
Their new itinerary isn't read on WhatsApp, so it follows up by SMS, or RCS. And an email arrives with every updated document.
Launching next summer's brochure? Share a landing page with a consent form, and reply to every enquiry on WhatsApp within minutes.
Before changing a booking, a one-time PIN on WhatsApp or SMS confirms it's really the O'Briens. And travellers who message you on Messenger get the same service, in the same inbox.
And whenever a traveller wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your travellers' data under your control. Talk to Ari, to see it for your business.
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