Playbook · Retail & E-commerce
Sample: Fiona, buying a new washing machine.
Hi, I'm Ari, from Arino One. This is a sample playbook for electronics and appliance stores.
Sound familiar? Arranging delivery and installation takes several calls. Warranty questions keep coming. And repairs are hard to schedule.
Meet Fiona. She calls to arrange delivery of her new washing machine. Your AI receptionist answers, and moves it to WhatsApp.
A dynamic flow shows your free delivery and installation slots. She picks one. A standard flow asks about access, and whether you should take the old machine away.
The day before, her reminder isn't read on WhatsApp, so it follows up by SMS, or RCS. And an email arrives with her warranty documents.
Running a trade-in event? Share a landing page with a consent form, and reply to every enquiry on WhatsApp within minutes.
Fiona adds an extended warranty in the chat, and pays by card through Stripe. Her confirmation arrives automatically. And calls ring the right team, through your ring groups.
And whenever a customer wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your customers' data under your control. Talk to Ari, to see it for your store.
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