Playbook · Utilities & Public Sector
Sample: Kate, applying for a parking permit.
Hi, I'm Ari, from Arino One. This is a sample playbook for government and public services.
Sound familiar? Queues on the phone and at the counter. Notices that residents never see. And forms still filled in on paper.
Meet Kate. She calls about a residents' parking permit. Your AI receptionist answers, and moves her application to WhatsApp.
A standard flow asks the questions on your application form. If she needs to visit, a dynamic flow shows the appointment times free at her local office.
When bin collections change, the notice goes out on WhatsApp. Kate doesn't see it, so it follows up by SMS, or RCS. And an email confirms the details.
Running a public consultation? Share a landing page with a consent form, and reply to every resident on WhatsApp within minutes.
Residents who speak another language get your messages translated for them. QR codes on notices start a chat in one scan. And the chat on your website answers from your own knowledge base.
And whenever a resident wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and residents' data under your control. Talk to Ari, to see it for your service.
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