Playbook · Healthcare
Sample: Michael, booking a scan.
Hi, I'm Ari, from Arino One. This is a sample playbook for hospitals and private clinics.
Sound familiar? Phone lines are busy all day. Patients miss appointments, or arrive unprepared. And every department sends its own letters.
Meet Michael. His doctor refers him for a scan. He calls, your AI receptionist answers, and sends him a WhatsApp link to book.
A dynamic flow shows real free scan times at the clinic nearest to him. He picks one. A standard flow then collects his insurance details, and any access needs.
Two days before, a WhatsApp reminder arrives with his preparation instructions. Michael doesn't open it, so it follows up by SMS, or RCS. And an email arrives with the full instructions, and a map.
Launching a new health-check service? Share a landing page with a consent form, and follow up every enquiry on WhatsApp within minutes.
Before anything personal is shared, a one-time PIN on WhatsApp or SMS confirms it's really Michael. And the chat on your website answers from your own knowledge base, day or night.
And whenever a patient wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your patients' data under your control. Talk to Ari, to see it for your hospital.
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