Playbook · Healthcare
Sample: Tom, due an eye test.
Hi, I'm Ari, from Arino One. This is a sample playbook for opticians.
Sound familiar? Customers forget their eye test is due. Glasses sit waiting to be collected. And the phone rings in the middle of a test.
Meet Tom. He calls on his lunch break. Your AI receptionist answers his question about contact lenses, and offers to book on WhatsApp.
A dynamic flow shows today's free times at his nearest branch. He picks one. A standard flow asks: glasses or contacts, when was his last test, any changes in his vision?
A week later, his glasses are ready. The WhatsApp message isn't read, so it follows up by SMS, or RCS. Then an email arrives with your collection hours.
Running a children's eye-test week? Share a landing page with a consent form, and reply to every parent on WhatsApp within minutes.
When Tom needs more contact lenses, he picks them from your products right in WhatsApp, adds them to a cart, and pays by card. His order confirmation arrives automatically.
And whenever a customer wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your customers' data under your control. Talk to Ari, to see it for your practice.
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