Playbook · Retail & E-commerce
Sample: Mark, wondering where his order is.
Hi, I'm Ari, from Arino One. This is a sample playbook for e-commerce and online shops.
Sound familiar? Where's my order? is your most common question. Baskets are abandoned. And support queues grow with every sale.
Meet Mark. He calls to check on his order. Your AI receptionist tells him it's on its way, and moves the updates to WhatsApp.
A dynamic flow shows his delivery options, so he can choose a new day. A standard flow lets him report anything wrong, straight to your team.
His delivery update isn't read on WhatsApp, so it follows up by SMS, or RCS. And an email arrives with his tracking details.
Launching a new product? Share an early-access landing page with a consent form, and reply to every sign-up on WhatsApp within minutes.
A click-to-WhatsApp ad opens a chat, and a product list from your Meta catalog lets customers build a cart without leaving it. They pay by card, and the order confirmation arrives automatically.
And whenever a customer wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your customers' data under your control. Talk to Ari, to see it for your shop.
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