Playbook · Utilities & Public Sector
Sample: Patrick, during a power cut.
Hi, I'm Ari, from Arino One. This is a sample playbook for energy and utility companies.
Sound familiar? Call volumes spike during every outage. Meter readings go missing. And engineer visits are hard to arrange.
Meet Patrick. His power goes out, and he calls. Your AI receptionist tells him what's happening, and moves his updates to WhatsApp.
A dynamic flow shows engineer slots for his smart-meter installation. He picks one. A standard flow lets him send his meter reading in seconds.
The restoration update isn't read on WhatsApp, so it follows up by SMS, or RCS. And an email confirms everything in writing.
Rolling out smart meters? Share a landing page with a consent form, and reply to every customer on WhatsApp within minutes.
A one-time PIN on WhatsApp or SMS confirms it's really Patrick before his account changes. And customers who prefer Viber get the same outage updates there.
And whenever a customer wants a person, your team steps in, with the whole conversation in front of them.
That's Arino One: your own number, your own brand, and your customers' data under your control. Talk to Ari, to see it for your business.
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