Playbook · Travel & Mobility

Ticketing, concerts & live events

Sample: Sam, with tickets to a festival.

Sample playbook · 1:30 · presented by AriSam, with tickets to a festival.
Watch Ari walk through this playbookWatch on YouTube

Read the script

Hi, I'm Ari, from Arino One. This is a sample playbook for ticketing, concerts and live events.

Sound familiar? Last-minute changes never reach the crowd. The same questions arrive in their thousands. And your team is swamped on the day.

Meet Sam. He calls to ask when the gates open. Your AI receptionist answers, and moves his questions to WhatsApp.

A dynamic flow shows the add-ons still available, like parking. He books a space. A standard flow asks about any accessibility needs.

On the day, a gate change goes out on WhatsApp. Sam doesn't see it, so it follows up by SMS, or RCS. And an email arrives with the updated details.

Announcing your next event? Share a presale landing page with a consent form, and reply to every sign-up on WhatsApp within minutes.

Sam pays for his parking pass by card, through Stripe, right in the chat, and his confirmation arrives automatically. And a click-to-WhatsApp ad sends fans straight into a chat about the presale.

And whenever a fan wants a person, your team steps in, with the whole conversation in front of them.

That's Arino One: your own number, your own brand, and your customers' data under your control. Talk to Ari, to see it for your events.

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