Billing and plans
Billing has two parts: the platform subscription for your dedicated instance, and pass-through channel costs.
Platform subscription
Covers the instance, the managed Infobip back-end, the console, storage and the support tier you contracted.
Channel costs
Passed through at cost plus the contracted margin: WhatsApp conversations by category, SMS by segment and destination, voice by minute, email by volume.
Visibility
Usage by channel is available in the console under Account. Set spend thresholds per channel so a runaway automation raises an alert rather than an invoice surprise.
Frequently asked
What am I billed for?
A platform subscription for your dedicated instance, plus pass-through channel costs such as WhatsApp conversations, SMS segments and voice minutes.
Where do I see current usage?
Usage by channel is shown in the console under Account, updated through the billing period.
Can I set spend alerts?
Yes. Set a monthly threshold per channel and administrators are notified when it is crossed.
Bring this to your enterprise stack
See how a dedicated Arino One instance — deployed in your region (EU, NA or APAC) — would sit inside your operation. Architecture, DPA, and rollout plan walked through live.