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What is Arino One?
Create your Arino One instance
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Invite your team and set roles
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Send your first message
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Architecture and deployment regions
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Remix the template
Remix the Arino One template
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Rebrand the template
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Connect the template to your instance
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Infobip
Infobip and Lovable: how it works, and how to connect
How to register a WhatsApp sender in Infobip
Infobip account limits and throughput
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Channels
Channels overview
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How to add WhatsApp to your Lovable app
WhatsApp message templates: create, categorize, and get approved
Instagram messaging
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Facebook Messenger
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SMS
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RCS Business Messaging
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Email
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Live chat widget
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PingMe device setup
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Guides
Build your first automation
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Run a campaign
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QR-driven opt-in
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Contacts, attributes and segments
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Account & services
Billing and plans
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Support and SLAs
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User roles and permissions reference
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Compliance
Consent and opt-in
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Set retention policies
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Handle erasure and access requests
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Audit logs and evidence for procurement
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Troubleshooting
A message was not delivered
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A template was rejected
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Webhooks or inbound replies are not arriving
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CRM or helpdesk sync is failing
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Reference
Glossary
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Frequently asked questions
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Channels
Channels
WhatsApp, Instagram, Messenger, SMS, RCS, Email, live chat and PingMe.
Channels overview
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The channels available on an Arino One instance, what each is best used for, and the opt-in rules that apply.
How to add WhatsApp to your Lovable app
Add WhatsApp Business messaging to an app built on Lovable by dropping in an Arino One instance connected to WhatsApp through Infobip — no Business API plumbing to build or maintain yourself.
WhatsApp message templates: create, categorize, and get approved
How WhatsApp message templates work in Arino One — the three categories, how they affect sending and billing, how to get them approved, and why they get rejected.
Instagram messaging
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Connect an Instagram professional account so DMs, story replies and mentions land in the Arino One inbox.
Facebook Messenger
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Connect a Facebook Page so Messenger conversations are handled in the Arino One inbox with full history.
SMS
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Run A2P SMS from your instance: sender registration by country, throughput, opt-out handling and fallback.
RCS Business Messaging
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Launch a verified RCS agent, use rich cards and suggested replies, and configure SMS fallback.
Email
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Authenticate a sending domain with SPF, DKIM and DMARC, and run email alongside messaging in the same inbox.
Live chat widget
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Install the on-site chat widget, configure availability and routing, and hand conversations to agents.
PingMe device setup
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Pair a PingMe device to your instance, assign it to a location and route its calls to an inbox team.
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