Channels

Arino One runs WhatsApp, SMS, Instagram, Messenger, RCS, email, live chat and voice through one inbox and one contact record, each with its own opt-in rule and message window.

Add WhatsApp Business messaging to an app built on Lovable by dropping in an Arino One instance connected to WhatsApp through Infobip — no Business API plumbing to build or maintain yourself.

How WhatsApp message templates work in Arino One — the three categories, how they affect sending and billing, how to get them approved, and why they get rejected.

How WhatsApp Flows work in Arino One — interactive forms your customer completes inside WhatsApp, how to build and publish one, the three ways to send it, and how submissions come back into your CDP and automations.

The advanced tier of WhatsApp Flows — flows that call a live encrypted endpoint on your instance to build screens from your own data. How the encryption and keys work, what the endpoint does, and when to stay static.

Connect your own Meta catalog, send single- and multi-product messages from Arino One, and receive a customer's cart as an order on the conversation — all on your own Infobip account and WhatsApp sender.

Turn a pending cart into a paid order with one Request payment action — WhatsApp Payments where the customer's market supports it (India and Brazil today), and a Stripe payment link everywhere else — all on your own accounts.

Connect an Instagram professional account through its linked Facebook Page so DMs, story replies and mentions land in the Arino One inbox alongside every other channel.

Connect a Facebook Page you administer under Settings → Channels → Messenger so every Page conversation lands in the Arino One inbox with full contact history.

Send A2P SMS from your instance by registering a sender for each country, respecting opt-out keywords, and watching segment length before a bulk send.

Launch a verified RCS agent, use rich cards and suggested replies, and configure SMS fallback.

Authenticate a sending domain with SPF, DKIM and DMARC, and run email alongside messaging in the same inbox.

Install the on-site chat widget, configure availability and routing, and hand conversations to agents — free and unlimited on every plan.

Pair a Ping Me hardware device to your instance, assign it to a location and route its calls to an inbox team.

How voice works on Arino One: browser-based WebRTC calls from the console, calls raised from Ping Me devices, routing and recording, and how voice differs by connection status.

Activate a verified Viber sender on your Arino One instance, understand session and transactional message types, and confirm Viber is actually available in your target countries.

Connect a LINE Official Account to your Arino One instance, understand followers-only messaging and push vs reply messages, and check regional relevance before you commit.

Connect a Telegram bot to your Arino One instance, understand the user-initiated-only rule, and check where Telegram is actually usable for your audience.

Connect a KakaoTalk Channel to your Arino One instance, understand its Korea-centric reach and the split between approved template messages (Alimtalk) and free-form chat, and activate it as an on-request channel.

Connect a Zalo Official Account to your Arino One instance, understand its Vietnam-centric reach and ZNS template messaging, and activate it as an on-request channel.

Let iPhone and Mac users start a conversation with your business from Apple Maps, Safari, Spotlight and your listings, connected through your Arino One instance as an on-request channel.