Consent and opt-in

Consent in Arino One is stored per contact, per channel and per purpose, with the source, timestamp and the wording shown at capture. It is enforced at send time, not at segment-build time.

What is recorded

• Channel (WhatsApp, SMS, email, RCS) and purpose (transactional, marketing).
• Capture source — QR opt-in, web form, imported record, inbound keyword.
• Timestamp and the exact consent text displayed.

Withdrawal

Inbound STOP-style keywords and unsubscribe clicks write an opt-out immediately, and the contact drops out of marketing sends on that channel from that moment.

Imported contacts

An import must carry its own consent evidence. Importing a list with no source and no timestamp gives you a contact you cannot lawfully market to.