Compliance & GDPR

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Ping Me Ping Me Device Setup

GDPR in Your Platform

Compliance & GDPRUpdated 2026-10-17

Settings → Privacy & GDPR keeps your data protection work in one place.

GDPR Native by Design — GDPR Native by DesignWatch on YouTube

Requests

Review and complete access and erasure requests.

Retention

Choose how long data is kept. See Retention Policies.

Your DPO Details

Add your data protection officer's contact details.

Data Region

See where your data is stored.

Steps at a glance

Open Privacy & GDPRGo to Settings → Privacy & GDPR.
Handle RequestsReview and complete access and erasure requests.
Set RetentionChoose how long data is kept.
Add Your DPO DetailsEnter your data protection officer's contact details.
Check Your Data RegionConfirm where your data is stored.

Frequently asked

Who Handles GDPR Requests?

Your team, from Settings → Privacy & GDPR. You are the controller of your customers' data.

Can I Choose How Long Messages Are Kept?

Yes, set retention in Settings → Privacy & GDPR.

Where Do My DPO Details Appear?

They are kept with your GDPR settings so requests reach the right person.

Where Is My Data Stored?

In the data region shown in Settings → Privacy & GDPR.

Next step

Apply this to your own deployment

This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.

Request an architecture review →See customer deployments

Commercial model and pricing →Trust and compliance →