A Payment Was Not Confirmed
Payments are confirmed by a message from Stripe.
Webhook Missing
Check Settings → Payments. Set the public URL so it is created.
15-Minute Check
Unconfirmed payments are checked again after 15 minutes.
Stripe Dashboard
Look up the payment there.
Steps at a glance
- Open PaymentsGo to Settings → Payments.
- Check the WebhookIf it is missing, set the public URL and let it be created again.
- Wait for the 15-Minute CheckUnconfirmed payments are checked with Stripe again after 15 minutes.
- Check StripeLook up the payment in your Stripe dashboard.
Frequently asked
Why Is the Webhook Missing?
Usually the public URL was not set when Stripe was connected.
What Is the 15-Minute Check?
Arino One asks Stripe again about unconfirmed payments after 15 minutes.
The Customer Paid But It Still Shows Unpaid. What Now?
Find the payment in your Stripe dashboard and check its status.
Will the Customer Be Charged Twice?
No, confirming does not charge again.
Next step
Apply this to your own deployment
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