Messaging Status and Platform Health
Messaging status shows at a glance whether messages are getting through.
One Status Per Provider and Channel
The header and /platform/health show a status for every connected provider and channel, plus Cloudflare.
Amber and Red
Amber means degraded. Red means down.
Get Connected
With nothing connected, you see Get Connected.
Steps at a glance
- Look at the HeaderThe status dot in the header sums up messaging.
- Open Platform HealthGo to /platform/health for one status per provider and channel.
- Act on Amber or RedOpen the affected provider and check its connection.
Frequently asked
What Does Amber Mean?
Something is slow or partly failing; messages may be delayed.
What Does Red Mean?
That provider or channel is down; messages are not getting through.
Why Is Cloudflare Listed?
It is part of how your platform is served.
What If Nothing Is Connected?
You see Get Connected instead of a status.
Next step
Apply this to your own deployment
This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.