Campaigns & Automations

Build an automation in Arino One by combining a trigger, conditions and actions, testing it against a real contact, then publishing and watching the run log.

Run a campaign in Arino One by building a segment, choosing an approved template, testing, scheduling with consent filtering, and reviewing results.

Create a QR opt-in in Arino One by choosing a channel and pre-filled message, writing consent wording, and publishing it to capture consented conversations.

One contact record per person across every channel, with segments from attributes, events and consent that stay accurate because they update at send time.

Collect structured answers inside a conversation, save them to the contact record, and trigger an automation when the form is submitted.

Create shared quick replies in Arino One so agents answer routine questions consistently in one keystroke, with personalisation fields and per-channel variants.

Greeting, away and out-of-hours auto-replies, plus quiet hours that stop outbound messages landing in the middle of the night.

Send multi-card carousels — each card an image with title, text and buttons — from the inbox or a campaign to show products, menus or options in the chat.

Send a pin with a named place and address, and capture locations customers share, so agents can direct people to stores, meeting points or delivery spots.

Turn long URLs into short links on your own instance and see who clicked and when, in campaigns and one-to-one chats, without a third-party shortener.

Send one-time passcodes over your own channels to verify phone numbers at login or checkout, and track how many codes are sent, verified and expired.

How Arino One picks one consistent display name for a contact from each channel's signals, so the same person reads the same everywhere, with an override.

Install a complete customer lifecycle — templates, flows and automations — as editable drafts in one click, or draft one from a plain-English description.

Build hosted landing pages with a drag-and-drop editor or AI, publish them at your own address, and track views, visitors and clicks.

Build branded email templates with the block composer or AI, set sending identities per address, test before sending, and handle one-click unsubscribe.

Bulk-import contacts from a CSV, map columns to core and custom fields, and review row-level errors before they reach your contact list.

Push contacts from your CRM into an Arino One group by API, and set validation rules on custom fields so bad data doesn't get in.

Turn on inbox translation to see incoming messages in your own language, understand the per-message AI cost, and track usage from Settings.

A tour of every analytics screen in Arino One — campaigns, contacts, templates, commerce, links, verification and resources — and what each one is actually for.

Build one automation that runs on every channel: Works On chips show where it runs, a fallback template covers channels that need one, and Test on Every Channel checks it. Includes missed call, voicemail and TikTok triggers.

The marketing dashboard brings Google Ads and Search Console together with the leads your ads bring in.

Organise contacts into static groups or rule-based segments, preview who's in before you send, and describe a segment in plain English with AI.

Upload images, video, audio and documents once, reuse them in templates, campaigns, flows and landing pages, and track how often shared links are opened.

Every button in the inbox composer — AI replies, attachments, voice notes, templates, flows, payments and more — and how a Super Admin turns each one off.

How the shared inbox works day to day — filters, unread counts, assignment and the 24-hour window — and what to check when a conversation seems missing.

One pixel setup for landing pages, forms, checkout and short links, plus Meta Conversions API reporting for leads and orders — consent-gated under GDPR.

How Arino One scores engagement, joins each contact's channels into one timeline, and reports a funnel from reachable to converted — and how to segment on them.

Add your own items with image, description and price, send them from the inbox, and take card payment — no Commerce Manager or Meta catalogue needed.

Let agents message each other inside the Arino One console, in threads beside the inbox that never touch a customer-facing channel.