Compliance & GDPR
Consent, erasure, retention, sub-processors and compliance monitoring.
Compliance & GDPR
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Compliance & GDPRConsent and Opt-InSet Retention PoliciesHandle Erasure and Access RequestsAudit Logs and Evidence for ProcurementCompliance Monitoring for Your InstanceTurning GDPR Tools on or OffHow Arino One's Compliance Rules WorkCheck Your Own Messaging App for Compliance (Arino Core Compliance)GDPR in Your PlatformSub-Processors
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Consent and Opt-In
How Arino One captures, stores and enforces messaging consent per contact, channel and purpose under GDPR, and what changes across the four instance types.
Set Retention Policies
Set how long conversations, media, recordings and inactive contacts are kept before automatic deletion, and who is responsible for that setting.
Handle Erasure and Access Requests
Process an Article 17 erasure request or an Article 15 access request end to end, with an audit record, and understand what changes across instance types.
Audit Logs and Evidence for Procurement
What Arino One records, what you can export as evidence, and how to assemble the pack a procurement reviewer or auditor asks for on each instance type.
Compliance Monitoring for Your Instance
Paired instances can share compliance reports with Arino and, separately, allow Arino to act per action. Every action still waits for an admin's approval.
Turning GDPR Tools on or Off
Businesses outside the EU can switch the GDPR tools off in Settings → Privacy & GDPR. Consent and opt-out rules for messaging still apply everywhere.
How Arino One's Compliance Rules Work
Arino One publishes one ruleset, grouped by jurisdiction (EU, UK, US, GLOBAL) and rule family, with numbered versions and a changelog.
Check Your Own Messaging App for Compliance (Arino Core Compliance)
Built your own messaging app? Arino Core Compliance scans it against Arino One's rules, gives you a report with fix prompts, and keeps monitoring it.
GDPR in Your Platform
Settings → Privacy & GDPR handles data subject requests, retention, your DPO details and your data region in one place.
Sub-Processors
Your sub-processor list is built from the providers you connect, with a link to each one's data processing agreement.