Providers & Routing

Connect Brevo

Providers & RoutingUpdated 2026-10-17

Brevo connects with a single API key from your own Brevo account.

Email

Email sent through Brevo includes open and click tracking.

SMS

Brevo can also send SMS, and can be used in routing rules like any other SMS sender.

Steps at a glance

  1. Open Add SenderGo to Settings → Senders & Numbers → Add Sender and choose Brevo.
  2. Paste Your API KeyCreate an API key in your Brevo account and paste it.
  3. Test ConnectionRun Test Connection.

Frequently asked

What Can I Send Through Brevo?

Email, with open and click tracking, and SMS.

Where Do I Create the API Key?

In your Brevo account settings, under API keys.

Do I Need My Own Email Domain?

It is recommended; see Sending Email From Your Domain.

Who Bills Me for Brevo?

Brevo, directly.

Next step

Apply this to your own deployment

This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.

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