What Is Arino One
Arino One is your own conversational platform. Every chat, call and campaign sits in one place, on the messaging providers you choose.
What Is Included
- One inbox for WhatsApp, SMS, Instagram, Messenger, Viber, RCS, Telegram, email and calls.
- Contacts and CDP: every customer in one record with consent and history.
- Campaigns, automations, forms and Flows.
- AI that answers on every channel and hands over to a person.
- GDPR tools: requests, retention and audit log.
Your Own Providers
You connect your own provider accounts and pay them directly. See Messaging Providers.
Your Own Platform
Each platform has its own database, your own domain and your own branding.
Steps at a glance
- Create Your AccountOpen /setup; the first person becomes the Super Admin.
- Explore the Demo DataEvery screen is filled with sample data so you can look around.
- Connect a ProviderConnect Infobip, Meta Direct, Twilio or another provider on your own account.
- Invite Your TeamAdd teammates in Settings → Team & Roles.
Frequently asked
Do I Need My Own Provider Account?
Yes. Every provider is your own account; you sign the contract and pay the provider directly.
Which Providers Can I Use?
Infobip (Infobip Partner), Meta Direct, Twilio, GatewayAPI, LINK Mobility, Brevo, a Telegram Bot or a Custom SMS Supplier.
Is My Platform Shared with Other Companies?
No. Each platform is its own, with its own database.
What Do the Plans Include?
Every feature is in every plan; plans differ only by team size. See Billing and Plans.
Apply this to your own deployment
This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.
