Providers & Routing
Getting StartedArino One Platform: Remix Your Own InstanceWhat Is Arino OneChoosing Your First ProviderRebrand the TemplateInvite Your Team and RolesThe Setup Wizard, Step by StepUser RolesBusiness Profile and AppearanceSend Your First MessageRoles in Your InstanceDemo Data and Going LiveTalk to AriRegister on client.arino.oneNavigation, ⌘K and Help ModeFrequently Asked QuestionsGlossary
Your PlatformChangelogSet Up Your Instance: The Setup WizardConnecting Your Instance to Arino OneArchitecture and Deployment RegionsWhat Your Instance Shares with Arino OneThe Test Messaging Check and Messaging IntegrityAbout, Version and What's NewModules: Turn Features on and OffUpgrading to a New ReleaseCustom DomainSending Email From Your DomainBrand Kit and Instance BrandingPublishing Your PlatformAdding Your Own Features
Providers & RoutingInfobip and Lovable: How It Works and How to ConnectMessaging Providers: Choose, Connect and MixHow to Register a WhatsApp Sender in InfobipWhat Infobip Limits Should I Know About?What Does Adding a Channel or an Extra WhatsApp Sender Cost?Connect Meta DirectlyConnect TwilioConnect BrevoConnect an SMS SupplierConnect LINK MobilityRouting Rules by CountryFallback RulesMove a WhatsApp Number to Another ProviderMessaging Status and Platform Health
ChannelsWhich Channels Can I Use on Arino One?How to Add WhatsApp to Your Lovable AppWhatsApp Message Templates: Create, Categorize, and Get ApprovedWhatsApp Flows: Build Interactive Forms Inside the ChatDynamic WhatsApp Flows: Live Data Inside the ChatWhatsApp Catalog: Sell Products Inside the ChatHow Do I Connect Instagram to Arino One?How Do I Connect Facebook Messenger to Arino One?How Do I Send SMS From Arino One?RCS Business MessagingEmailLive Chat WidgetViber Business MessagesLINE MessagingTelegram MessagingKakaoTalk MessagingZalo MessagingApple Messages for BusinessTemplate Health and Quality RatingsTelegram BotTikTok Messages
Calling & VoicemailWhatsApp CallingHow Is Voice and In-Browser (WebRTC) Calling Billed?Voice and WebRTC CallingRing Groups and ForwardingCall Alerts and Call QualityWeb Call LinksVoicemail, Transcription and Translation
AI & Voice AIAI Features and Your Own API KeysAI ConciergeKnowledge BaseHanding Over to a PersonVoice AgentsVoice Notes, Greetings and Voice BroadcastsMeta Business AgentAI Compliance
Campaigns & AutomationsBuild Your First AutomationRun a CampaignQR-Driven Opt-InContacts, Attributes and SegmentsForms: Collect Data Inside a ConversationQuick Replies: Saved Responses for AgentsAuto-Replies and Quiet HoursCarousels: Multi-Card MessagesSend and Receive LocationShort Links and Click TrackingOTP and 2-Factor VerificationContact Names Across ChannelsJourneys: Install Multi-Step Customer Lifecycle MessagingLanding Pages: Hosted Pages for Campaigns and Opt-In LinksEmail Marketing and TemplatesImporting Contacts and Setting Up Custom FieldsContact Sync API and Data Validation RulesTranslations and Multi-Language InboxAnalytics and Reporting Across Arino OneAutomations on Every ChannelGroups and Dynamic SegmentsMedia Library and ResourcesInbox Composer ToolsThe Inbox: Filters, Assignment and Working at ScaleTracking and Pixels: Meta, GA4, TikTok and LinkedInEngagement Scoring, Channel Attribution and the Lifecycle FunnelYour Products: Sell in Chat Without a Meta CatalogueInternal Team Chat: Agent-To-Agent Messaging in the Console
Integrations & APIAPI and Outbound Webhooks ReferenceMCP and AI Agents ReferenceTake Payments in the ChatCommerce Orders and Checkout in Arino OneTake Payments with Your Own Stripe AccountThe Mobile AppShopify and WhatsApp: The Full Order LifecycleWooCommerce and WhatsApp: Order Webhooks to Conversations
Compliance & GDPRConsent and Opt-InSet Retention PoliciesHandle Erasure and Access RequestsAudit Logs and Evidence for ProcurementCompliance Monitoring for Your InstanceTurning GDPR Tools on or OffHow Arino One's Compliance Rules WorkCheck Your Own Messaging App for Compliance (Arino Core Compliance)GDPR in Your PlatformSub-Processors
Account & BillingBilling and PlansWhat Support and SLAs Apply to My Instance?How Are Messages and Conversations Billed?How Is Ping Me Billed?Arino Link and the Command Inbox: How the Platform Connection WorksSecrets and Credentials: Where API Keys Live and How to Rotate ThemNotifications and Alerts: Browser Notifications, Quiet Hours and Voicemail
TroubleshootingA Message Was Not DeliveredA Template Was RejectedWebhooks or Inbound Replies Are Not ArrivingPlatform Health and DiagnosticsFix a Failed Message by ProviderTest MessagingCalls Not RingingA Payment Was Not Confirmed
Ping MePing Me Device Setup

Connect LINK Mobility

Providers & RoutingUpdated 2026-10-31

LINK Mobility connects on your own account and LINK Mobility bills you directly, with no markup from Arino One.

What You Need

Your MyLINK credentials. For WhatsApp senders on WhatsApp Message API you also need the username and password, platformId, platformPartnerId and the business number LINK Mobility gave that sender.

Channels and Message Types

ChannelWhat You Can Send
WhatsApp (Message API)Text, images, video, audio, documents, templates, reply buttons, lists, link buttons, WhatsApp Flows, location requests
WhatsApp (Multichannel)Text and templates
SMSText
RCSText
ViberText

Templates are sent from LINK Mobility; they are not synced into Arino One.

Replies and Delivery Updates

Replies arrive through the callback URL, including text, buttons, list choices, media, reactions and orders. Some reply types, such as shared locations and Flow answers, are still being confirmed against live traffic.

One Provider Per Number

Each WhatsApp number works through one provider at a time. To move a number onto or off LINK Mobility, see moving a WhatsApp number between providers.

Steps at a glance

  1. Open LINK Mobility SettingsGo to Settings → LINK Mobility and enter the MyLINK credentials from your own LINK Mobility account.
  2. Choose the WhatsApp TransportFor each WhatsApp sender, pick WhatsApp Message API for rich messages, or keep Multichannel for text and templates only.
  3. Enter the Message API DetailsFor WhatsApp Message API, enter the username and password, platformId, platformPartnerId and the sender's business number. They are stored encrypted.
  4. Set the Callback URLCopy the callback URL shown into your LINK Mobility account so replies and delivery updates come back.
  5. Test ConnectionRun Test Connection. It only reads your account and sends nothing; your account needs analytics access for the test.

Frequently asked

Which Channels Does LINK Mobility Cover?

SMS, WhatsApp, RCS and Viber, on your own LINK Mobility account.

What Is the Difference Between the Two WhatsApp Transports?

WhatsApp Message API supports text, images, video, audio, documents, templates, reply buttons, lists, link buttons, WhatsApp Flows and location requests. Multichannel supports text and templates only.

Can I Use LINK Mobility for Lanyard?

Yes, with a sender on WhatsApp Message API. Multichannel senders cannot be chosen for Lanyard.

How Are Callbacks Protected?

Each callback URL contains a long secret token, and signed callbacks are also checked with LINK Mobility's signature.

Who Bills Me for LINK Mobility Messages?

LINK Mobility, directly. There is no markup.

Next step

Apply this to your own deployment

This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.

Request an architecture review →See customer deployments

Commercial model and pricing →Trust and compliance →

Related
Messaging Providers: Choose, Connect and MixMove a WhatsApp Number to Another ProviderRouting Rules by CountryFix a Failed Message by Provider
WhatsApp