Integrations & API

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AI & Voice AI AI Features and Your Own API Keys AI Concierge Knowledge Base Handing Over to a Person Voice Agents Voice Notes, Greetings and Voice Broadcasts Meta Business Agent AI Compliance

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Integrations & API API and Outbound Webhooks Reference MCP and AI Agents Reference Take Payments in the Chat Commerce Orders and Checkout in Arino One Take Payments with Your Own Stripe Account The Mobile App Shopify and WhatsApp: The Full Order Lifecycle WooCommerce and WhatsApp: Order Webhooks to Conversations

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Account & Billing Billing and Plans What Support and SLAs Apply to My Instance?How Are Messages and Conversations Billed?How Is Ping Me Billed?Arino Link and the Command Inbox: How the Platform Connection Works Secrets and Credentials: Where API Keys Live and How to Rotate Them Notifications and Alerts: Browser Notifications, Quiet Hours and Voicemail

Troubleshooting A Message Was Not Delivered A Template Was Rejected Webhooks or Inbound Replies Are Not Arriving Platform Health and Diagnostics Fix a Failed Message by Provider Test Messaging Calls Not Ringing A Payment Was Not Confirmed

Ping Me Ping Me Device Setup

Files, Sheets and Calendars

Integrations & APIDraft — not publishedUpdated 2026-10-10

Your files, sheets and calendars.

Media

From Drive, OneDrive and SharePoint.

Contacts

From Sheets and Excel.

Calendars

Connect your calendar.

Live: this integration is available today.

Steps at a glance

Open IntegrationsGo to Settings → Integrations.
Connect FilesConnect Drive, OneDrive or SharePoint to use their media.
Connect ContactsConnect Sheets or Excel to bring in contacts.
Connect CalendarsConnect your calendar.

Frequently asked

Can I Send a File From Drive?

Yes, media from Drive, OneDrive and SharePoint can be used.

Can Contacts Come From a Spreadsheet?

Yes, from Sheets or Excel.

Are These Available Now?

They are rolling out; check each status chip.

Next step

Apply this to your own deployment

This guide describes decisions we make on live platforms. Tell us your channels, systems and region and we will map it to an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.

Request an architecture review →See customer deployments

Commercial model and pricing →Trust and compliance →